Last updated: January 2026
1. Introduction
Welcome to Questable World ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using Questable World, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, phone number, display name, and profile photo
- Payment Information: Payment details processed securely through Stripe (we do not store your full card details)
- Quest Content: Photos, descriptions, and location data you submit when creating quests
- Messages: Communications sent through our in-app messaging system
- Identity Verification: Information provided during Stripe Connect onboarding for payment processing
2.2 Information Collected Automatically
- Location Data: Precise GPS location to show nearby quests / side quest and display your position on the map. We collect location only while you actively use the app.
- Device Information: Device type, operating system, and unique device identifiers
- Photo Metadata: When you upload photos, we may extract GPS coordinates from image EXIF data to help locate quests / side quest
- Usage Data: How you interact with our Service, including quests / side quest viewed, created, and completed
2.3 Biometric Data
If you enable biometric authentication (Face ID or Touch ID), this data is processed entirely on your device by Apple's secure enclave. We do not receive, store, or have access to your biometric data.
3. How We Use Your Information
- To provide and maintain the Service
- To process payments and payouts via Stripe
- To show you relevant quests based on your location
- To enable communication between quest master (Creator of the quest) and quester
- To send push notifications about quest updates and messages
- To detect and prevent fraud or abuse
- To improve and personalize the Service
- To comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Your profile information and quests / side quest content are visible to other users
- Payment Processors: Stripe processes all payments and may collect additional information per their privacy policy
- Service Providers: Third parties that help us operate the Service (hosting, analytics, email)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@questable.world.
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@questable.world
Website: https://questable.world